Veronica takes an extra shift at the Hospital in order to spend more time with Dr. Sands and to avoid her recurrent PTSD symptoms triggered by the robbery. But when she makes a terrible discovery about a young patient, her reaction to it shock everyone even herself. Meanwhile, Sonia confronts an ethical decision when her home-care patient tries to end her life, while Chloe gets the surprise of her life while she accompanies Dr. Briggs to a VIP house call.