Benny is on work experience at Psyke, a computer games firm based in the Wyvern House tower block, where he meets fellow geek Alicia. There is no thirteenth floor in the building - from which, over the years people have mysteriously disappeared - but first Varg, infiltrating the block in search of magic, and then Alicia's boss Mrs Hatcher vanish after the lift stops at the thirteenth floor. Lexi, in human form, comes looking for her brother and forces Tom into the lift with her and it again stops at the thirteenth floor. Stepping out they find they are in the Neverside, a sinister wood full of dark magic, where they find Mrs Hatcher, now an old woman despite having only arrived there a few hours earlier. When Benny and Alicia ask Mervyn, the odd caretaker, where Tom might be he merely tells them that, like so many others, he has 'disappeared'.
Stars: Scott Haran, Percelle Ascott, Jefferson Hall
Director(s): Paul Murphy
Writer(s): Russell T. Davies, Phil Ford